Fast Food Crew Member Job at Chick-fil-A, Norfolk, VA

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  • Chick-fil-A
  • Norfolk, VA

Job Description

At Chick-fil-A, the Crew Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.

Position Type:

  • Full-time and Part-time

Front of House Team Member Responsibilities:

  • Taking customer orders and ensuring order accuracy
  • Smile and create eye contact while speak enthusiastically
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Other duties as assigned

Qualifications and Requirements:

  • Must be 16+ years or older
  • Must have reliable transportation
  • Be willing and able to work a flexible schedule, being available to work Saturadys
  • Have the ability to lift and carry 20 lbs on a regular basis
  • Have the ability to stand for long periods of time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay
  • Health care options available

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Full time, Part time, Flexible hours

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