Daily Dot Art is seeking an Inbound Call Center Agent to handle incoming calls from clients and customers in a professional and courteous manner. This role focuses on providing information, resolving basic inquiries, and ensuring a positive customer experience.
Answer inbound calls promptly and professionally
Provide accurate information regarding services, orders, or general inquiries
Document call details and customer interactions accurately
Maintain a polite and professional tone at all times
Follow company procedures and call handling guidelines
Meet attendance, quality, and performance expectations
High School Diploma or equivalent (required)
Strong verbal communication and listening skills
Basic computer and data entry skills
Ability to remain calm and professional during high call volumes
Ability to work on-site in Fort Worth, TX
$17 – $27 per hour , based on experience
Paid training
Opportunities for advancement
Supportive team environment
Paid time off
Monday to Friday
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