IT Support Specialist Job at Integrated Schoolhouse, Inc, Cincinnati, OH

ODd6Z1V1NU9FYitqTE1NRFYxY2xQQUNhM0E9PQ==
  • Integrated Schoolhouse, Inc
  • Cincinnati, OH

Job Description

About the Job

About us:

Integrated Schoolhouse was the vision of a highly experienced and technology-savvy group of educators and technology specialists who believe technology should be a positive, non-threatening experience that fits the needs of students and teachers alike. Technology should be an accessible tool, not a costly, cumbersome nightmare that works only periodically. Stable, functioning networks, well managed IT solutions, and effective training of personnel for consistent system performance are the reasons Integrated Schoolhouse exists.

The support technician reports to the President who is also the lead network engineer and will work closely with client locations to support infrastructure systems and devices. Will work in both educational and business environments. This role will also work closely with the President on larger projects for clients as well as assist in helping onsite techs and locations as well.

Responsibilities/Job Summary:

  • Receives requests for IT support on applications, hardware, peripherals, and data by Helpdesk, phone, email, text notification, and in person, and carefully documents requests and tracks progress through resolution and end user satisfaction.
  • Demonstrated strong IT problem-solving and interpersonal communication skills.
  • Ability to quickly build rapport and project a calm, patient demeanor in stressful situations.
  • Understanding of common IT systems, software, hardware, peripherals, and troubleshooting methods.
  • Ability to assist and train end users to solve problems and increase their self-reliance.
  • Eagerness to learn.
  • Ability to work independently, manage multiple tasks and priorities, diligently address difficult problems, and quickly adapt to business needs.
  • Reliable transportation and ability to drive to various clients in greater Cincinnati.
  • Must be adaptable, flexible, with a growth mindset.
  • Will support various locations and also help support onsite techs as needed as well.


Educational Requirements:

  • B.A. or B.S. degree in technology related field preferred; Associate degree in technology would be considered.


Current working job knowledge/proficiency in:

  • Experience with Mac, iPad, Windows, and Chromebooks.
  • Experience with Mobile device management systems.
  • Experience with Office 365 and Google admin.
  • Basic understanding of windows server management.
  • Network switch experience a plus but not required.


Equal Opportunity Employer.

No phone calls. No recruiters.

Please submit resume with salary history and requirements.

Applications without this will not be considered.

Experience:

  • 4-5 years experience in technology support position preferred.
  • Reliable work history.
  • Ability to get FBI and CBI Background Checks, Safe Parish Training, and Drug Screening.


Job Type: Full-time

Salary: $50,000-$55,000

Benefits:

  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.


Schedule:

  • Monday to Friday.


Work Location : In person and remote based on the needs that week.

Job Tags

Full time, Work at office, Remote work, Monday to Friday, Flexible hours

Similar Jobs

PTF Consulting, LLC

Paralegal Job at PTF Consulting, LLC

Associate Attorney (03 Years Experience) Flexible Hours | Part-Time | Fredericksburg, VA Our Client is seeking a motivated Associate Attorney with 0 to 3 years of experience to join the firm in a flexible-hours, part-time role based in Fredericksburg, Virginia, with...

Johns Hopkins University

Dermatology Medical Assistant Job at Johns Hopkins University

 ...There are two openings for this position. We are seeking a Medical Assistant in ambulatory practice areas function as integral members of...  ...Supervisor. CMAs may be asked to float between other JHU Dermatology clinics where care is similar and/or competence is evaluated... 

Bechtel

2026 Student Internship (U.S.) - Architectural Intern Job at Bechtel

 ...university graduate hires began their careers at Bechtel as a summer intern. Locations will vary based on project needs and may include...  ..., VA, or various project sites. Major Responsibilities: Architectural interns work within the Civil, Structural, and Architectural (... 

Jovie of Rockland County

Flexible On-Call Babysitter Needed Job at Jovie of Rockland County

 ...County, NY | Northern Bergen County, N &##128338; Job Type: Part-Time &##128176; Compensation: $17 - $18 / HR &##127891;...  ...time job , Jovie is the perfect fit! Whether you're a college student, stay-at-home parent, retiree, or someone with childcare experience... 

Gymreapers

Motion Graphics / Animator Job at Gymreapers

 ...Motion Graphics / Animator Employment Status: Full-Time, Benefits Eligible Location: On-Site at NEW Gymreapers HQ in Nampa, ID (20 mins outside of Boise, ID) Schedule: Monday - Friday, 8AM - 5PM (flex according to business needs) Reports To: Creative Director...