Job Title: Night Auditor
Location:** Holiday Inn Salem, NH
Job Type: Part-time
**About Us:**
Join our dynamic team at Holiday Inn Salem, where we pride ourselves on delivering exceptional guest experiences. We are currently seeking a detail-oriented and customer-focused Night Auditor to oversee the late-night operations of our hospitality facility.
**Position Overview:**
As a Night Auditor, you will play a crucial role in ensuring efficient overnight operations and providing top-notch service to our guests. You will be responsible for reconciling daily financial transactions and reports, managing guest inquiries, and maintaining security during nighttime hours.
**Key Responsibilities:**
- Perform accurate nightly audit of all hotel financial transactions.
- Reconcile and balance accounts to ensure revenue is accurately recorded.
- Process guest check-ins and check-outs in an efficient and friendly manner.
- Respond to guest inquiries and resolve issues promptly and professionally.
- Prepare detailed daily reports for management review.
- Ensure safety and security protocols are followed during overnight shifts.
- Collaborate with other departments to address guest needs and enhance satisfaction.
- Maintain a welcoming and clean front desk area.
**Qualifications:**
- High school diploma or equivalent; further education in hospitality or accounting is a plus.
- Previous experience in a similar role or hotel front desk is preferred.
- Proficiency with hotel management software (PMS) and Microsoft Office Suite.
- Strong attention to detail and excellent organizational skills.
- Ability to work independently and manage time effectively.
- Exceptional customer service and communication skills.
- Comfortable working overnight shifts, including weekends and holidays.
**Why Join Us:**
- Be a part of a supportive and inclusive team environment.
- Opportunities for career growth and advancement.
- Competitive salary and benefits package.
- Engage with diverse clientele and enhance your hospitality skills.
**How to Apply:**
Interested candidates are invited to submit their resume and cover letter.
Holiday Inn Salem is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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