Job Description

Want to help us help others Were hiring!

GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010.

Join Us! The GoFundMe Pro team is looking for a customer-obsessed insights-driven savvy Lead Product Marketing Manager (PMM) to shape the product experience drive go-to-market strategy and influence roadmap development across our nonprofit platform.

As the engine behind the majority of activity on our platform and one of our most powerful growth leversthis role is all about taking Direct Giving to the next level. Youll own the go-to-market vision and drive adoption shaping how we bring new capabilities to life for our customers.

Partnering across teams youll lead end-to-end GTM strategy and execution crafting standout positioning sharpening our competitive edge and launching with impact. Your work will directly fuel customer success platform growth and revenue making this a high-visibility role with real influence on GoFundMes future.

Youll be a strategic thought partner to Product Design Sales and Customer Successbringing the voice of the customer sharp market insights and performance data to shape what we build and how we win.

Youll define how we show up in a competitive nonprofit tech landscape crafting positioning that cuts throughand equipping our teams with what they need to drive adoption expansion and lasting customer impact.

Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 2-3x a week.

The Job

Go-to-Market Strategy & Execution

• Lead end-to-end go-to-market strategy and execution for key product areas with a primary focus on Direct Giving
• Drive cross-functional alignment across Product Growth Sales and Customer Success on priorities launch plans and success metrics
• Lead tiered GTM strategies from early ideation through launch and post-launch analysis
• Partner with Product to influence roadmap prioritization using qualitative and quantitative insights
• Collaborate with Growth Demand Gen Sales and Customer Success to execute integrated campaigns across both product-led and sales-led motions
• Own internal and external product communications and enablement including development of launch briefs sales talk tracks FAQs newsletters and other core GTM assets.

Positioning Messaging & Competitive Strategy

• Own positioning and messaging across the GoFundMe Pro platform ensuring strong differentiation in a competitive landscape
• Define and evolve Direct Giving narratives to drive awareness adoption and revenue growth
• Tailor messaging to nonprofit personas (executive directors development leaders finance and operations teams)
• Ensure consistency across product surfaces marketing campaigns sales enablement materials and customer communications
• Develop and operationalize competitive insights and enablement

Experimentation & Early Access Programs

• Own early access programs to support product validation and GTM readiness:
• Drive structured feedback loops
• Test positioning messaging and rollout strategy
• Partner with CX Sales and customer-facing teams to recruit target participants
• Standardize communications and improve rollout consistency and internal expectations
• Evolve and optimize the research hub and expand its GTM impact over time

Cross-Functional Alignment

• Serve as the glue across Product Sales Customer Success Growth and Marketing
• Drive alignment on PMM priorities key launches performance against goals competitive insights and roadmap implicationsensuring shared clarity on what were building why it matters and how success is defined and measured
• Create executive-ready narratives and materials to drive clarity and decision-making at the leadership level

PMM Impact & Growth Insights

• Identify gaps in activation retention expansion and product adoption
• Translate insights into clear actionable GTM and product recommendations
• Measure launch and GTM effectiveness continuously iterating to improve performance
• Drive clarity on performance opportunities and where to invest next

You

• 610 years of B2B Product Marketing experience ideally in SaaS or hybrid PLG sales-led environments.
• Experience marketing to nonprofit mission-driven or vertical SaaS audiences is a strong plus.
• Proven success leading cross-functional go-to-market initiatives for complex product launches.
• Strong positioning and writing skills. You translate complexity into clarity and resonance.
• Analytical and data-driven with experience defining success metrics and measuring impact.
• Comfortable navigating ambiguity in a fast-paced evolving environment.
• Experienced in executive-level communication and presentation
• Familiarity with tools like ClickUp Figma Salesforce Amplitude and competitive intelligence platforms (Crayon/Klue) is a plus.

Why youll love it here

Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year.

Innovative Environment : Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere

Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together.

Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits.

Holistic Support : Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.

Growth Opportunities : Participate in learning development and recognition programs to help you thrive and grow.

Commitment to DEI : Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.

Community Engagement : Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great find a way earn trust every day fueled by purpose . Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.

The total annual salary for this full-time position is $155500 - $233500 equity benefits. Our salary ranges are determined by role level and location. Individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process please contact us at .

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Depending on your location the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 25 annual report.

Our annual Year in Help report reflects our communitys impact in advancing our mission of helping people help each other.

For recent company news and announcements visit our Newsroom.

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