Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

Join the Worldwide Leader in Corporate Travel & Expense Management Services as a Sales Operations Business Specialist for our new strategic alliance with American Express GBT. SAP Concur is the world's leading provider of business services that automate Corporate Expense Management. Established in 1993, Concur’ s solutions are used in over 90 countries around the world and are trusted by more organizations than any other provider of Expense Management solutions.   

SAP Concur has established a transformative strategic alliance with American Express Global Business Travel (Amex GBT), creating an industry-leading integrated solution for travel and expense management. This partnership combines SAP Concur’ s best-in-class spend management platform with Amex GBT's world-class travel management services to deliver exceptional value, savings, and control to Enterprise and SMB customers.  

The Sales Operations Business Specialist plays a critical role in driving financial accuracy, strategic insight, and operational excellence within our global partnership alliance. This is a high-impact position responsible for the annual financial reporting, reconciliation, and strategic enablement that supports one of the organization’s most important revenue-generating initiatives. 

The ideal candidate is an independent, hands-on operator and strategic thinker who thrives in a fast-paced, matrixed environment. They will be an internally recognized senior on complex finance and business matters, executing across three key pillars: Financial reporting and reconciliation; Business Performance Analysis and Insight; and Process Optimization and Compliance. 

Responsibilities:

1. Financial Reporting & Reconciliation:

• Manage monthly, quarterly and annual partnership reconciliation and performance reporting. 

• Own the revenue and cost reconciliation process for the alliance, which requires an ability to make sense of nuanced legal and financial terms. 

• Liaise with the billing department to ensure timeliness and accuracy of invoicing, to optimize processes, and to support any required manual work. 

• Support Finance and others in auditing and ensuring compliance in all processes. 

• Act as a trusted advisor, promoting simplification, structure, and measurable business impact. 

1. Business Performance Analysis & Insight:

• Translate complex data into clear, strategic recommendations. 

• Analyze business performance and priorities to accelerate data-driven, revenue-generating decisions. 

• Collaborate closely with Sales Management to provide actionable insights that support strategic planning and forecasting. 

1. Process Optimization & Compliance:

• Drive adoption of tools and processes by planning priorities and supporting rollout and enablement. 

• Identify and drive business improvement initiatives, from conception through execution. 

• Coach sales leaders on process adoption to ensure organization-wide compliance. 

• Work closely with IT, Finance, Billing and Legal to streamline processes. 

• Leverage and implement standardized processes, systems, and tools to ensure consistency across the engagement. 

Experience & Qualifications:

• Bachelor’s degree in finance, Business Administration, Accounting, or related field (MBA or CPA a plus). 

• 5+ years of progressive experience in financial analysis, business operations, or sales operations. 

• Strong technical and analytical skills; experience with SQL, Excel, and enterprise financial systems (e.g., Salesforce, Harmony, SAP). 

• Proven ability to analyze complex data, generate insights, and influence strategic decisions. 

• Exceptional communication and stakeholder management skills. 

• Demonstrated success working independently and delivering in a matrixed, global organization. 

Preferred location(s): USA / UK (due to partner alignment) 

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $100,000- $216,000(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements:

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 440473  | Work Area: Sales Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid

Job Tags

Permanent employment, Full time, Worldwide, Flexible hours

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