Job Description

As a Clinical Specialist, you will partner with sales and healthcare customers to identify complex, repetitive, and fragmented workflows that impact care team coordination and efficiency. You will provide clinical insights and expertise in competitive scenarios, guide stakeholders through process improvement and change management concepts to support successful solution identification and adoption and deliver pre- and post-sale product education. You will maintain a high level of industry and product knowledge to identify evolving clinical standards, operational challenges, and competitive dynamics, communicating medical and scientific information accurately to both customers and internal sales and marketing teams.

What you will do:

• Be a respected resource that maintains a high level of industry and product knowledge to identify changes in clinical standards and competitive issues and contribute medical and scientific information with accuracy to our sales and marketing teams
• Deliver on Smart Care goals and metrics for accounts within assigned geography
• Support sales and develop sales support strategy to promote excellence with our customers
• Support internal and external education on Enablement Function process, tool optimization, and utilization in collaboration with Medical Education, Sales Education and Marketing Communications partners
• Uncover relevant clinical trends and assist with reporting competitive and market insights back to the team
• Assist with development of key metrics and measurement tools to be used for Clinical Enablement Team Performance evaluations
• Track key performance metrics and evaluation data and report back to manager

What you need:

Required

• Bachelor’s degree in Nursing or other related discipline required
• Minimum of 4 years of clinical experience required
• Must be able to track and explain detailed metrics, guidelines, and procedures and execute on strategy 
• Travel up to 75% annually

Preferred:

• Current RN licensure preferred
• Professional certification related to clinical practice, healthcare quality, or process improvement preferred (e.g., CPHQ, Six Sigma, CAVRN, or relevant nursing specialty certification)
• 2+ years of non-clinical industry experience preferred

$98,200 - $163,700 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.

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